Refund policy

We want you to love your Active Clarity pieces. If something doesn’t work out, we’re here to help.

Returns and exchanges are accepted within 14 days of delivery. All items must be unworn, unwashed, and in their original condition with all tags attached.

EXCHANGES

Active Clarity pieces are produced in limited quantities, which means sizes and colors can sell out quickly.

If you need a different size, please contact us before sending your item back. If your preferred size is available, we’ll help you exchange it.

If your preferred size is sold out, we won’t make you wait for a restock. You’ll have the option to choose another available item or receive Active Clarity store credit.

Our goal is to give you a solution as quickly as possible so you’re never left waiting weeks for an exchange.

RETURNS

Eligible returns will be issued as Active Clarity store credit.

Original shipping charges are non-refundable. Customers are responsible for return shipping unless your item arrived damaged or there was an error with your order.

Items that have been worn, washed, altered, or show signs of deodorant, makeup, fragrance, stains, or damage will not be accepted.

All sale and final-sale items are final sale.

NEED HELP?

Email customerservice@activeclarity.co with your order number and the reason for your return or exchange before sending anything back.

We’ll help you find the quickest available solution.

MOVE WITH CLARITY.